Friday, March 20, 2009

Failure to Communicate

Aventurine, the company that makes Darkfall, has a problem with communicating. As in, they don't. Not often or well enough, at least. They're trying to fix their game and finesse the ongoing launch, I get that. But quick up dates on their progress wouldn't take much time.

What do they have to update the world on? How about the fact that they implemented a patch to the game this week that changed several significant features. It's been up to the game's players to compile a list of what these changes are (which is apparently buried so far down in the game's forums that I gave up trying to find it to link it here); no patch notes from the publisher or confirmation of the player-discovered changes.

How about the fact that, since they've now apparently solved the problem of interminable queues just to get into the game, that there's still a lot of people who are wondering when they might be able to buy it. See, they're still limiting how many online subscriptions they'll sell at a given time and even those sales have been suspended since last week. Those of us already in the game aren't likely to complain, but it seem like they could at least give those anxiously awaiting the game some kind of ETA on re-opening sales.

Maybe at some point they might like to change their web site to not imply that they're still in beta testing. Oh wait...

Now they did add more forums this week, which is nice in that it gives the players discrete places to discuss different topics. But again, the change happened without any acknowledgment or explanation. Just one one day, BAM!, there they were.

Maybe this all part of the strategy to keep the game "hardcore." News is so carebear.

2 comments:

  1. Some good reads here :)

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  2. Thanks! I'll be doing an update on the Trek Perilous this afternoon probably. What an adventure!

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